A Predictable, Risk-Free Order & Delivery Process
Eliminate cross-border supply chain friction. From 30-minute initial requirement locking and express stock sample dispatch to complimentary 3D packaging proofing and door-to-door (DDP) global freight with permanent accountability.
Three Supply Chain Commitments Overseas Buyers Value Most
Built specifically to address the pain points of delayed replies, inconsistent curl batches, and supplier finger-pointing.
Permanent 1-on-1 Account Manager
No bouncing between departments. Your initial representative oversees sampling, graphic dieline adjustments, workshop production queues, and aftersales.
Standardized Stock Sampling
We test existing physical products first to lock in curl memory and adhesive hold before spending weeks on custom printing plates. 100% rebated upon bulk order.
Full Post-Delivery Accountability
Formal 14-day receipt verification window. In the verified event of manufacturing defect discrepancies, replacement cartons or credit notes are issued promptly.
The 5-Stage Order & Delivery Journey
A transparent chronology demonstrating exactly how your order progresses through our cleanroom factory.
Inquiry & Requirements Locking
We focus on understanding your actual customer demographic and business model before rushing generic quotes.
- Multi-channel inquiry routing (Web form, Email, WhatsApp) assigned to a single permanent contact.
- Clarification of product targets: Professional extensions (0.03–0.15mm), DIY clusters, or 6–8 week retention glues.
- Review of estimated procurement quantities, packaging customization needs, and target destination (USA, Canada, EU, UK).
- Provision of clear preliminary catalogs and consultation via Zoom video or voice conference upon request.
Paid Stock Sample Dispatch & Testing
Verifying tactile Korean PBT softness and bond strength hands-on eliminates cross-border purchasing guesswork.
- Immediate dispatch of targeted in-stock sample trays and fresh adhesive bottles within 24–48 hours.
- Courier tracking number transmitted on dispatch date with scheduled delivery alerts.
- Standardized 5-point technician testing rubric provided to evaluate curl heat memory and foil peeling.
- 100% sample fee rebate locked into your customer profile for deduction on the first mass production invoice.
Tiered Quotation & Free 3D Box Proofing
Packaging design proceeds simultaneously with sample evaluation, shortening overall time-to-market by 3 to 4 weeks.
- Three transparent volume price tiers provided (100–499 starter tier, 500–1,999 growth tier, 2,000+ container tier).
- Complimentary digital 3D photorealistic box renderings and dielines created from your logo sketch or vector.
- Free unlimited design revisions on hot stamping, magnetic grayboard thickness, and paper tray materials.
- Written sign-off on final artwork, specifications, and trade logistics terms.
PI Lock, Deposit & Mass Production
Strict manufacturing governance ensures identical curl curvature across every single tray row from first to last.
- Formal Proforma Invoice (PI) issued itemizing curls, lengths, tray quantities, and payment terms (deposit + balance).
- Production engineering blueprint locked; raw Korean PBT filaments and cleanroom adhesive lines queued.
- Multi-stage inline quality control: curvature heat-memory testing, fiber softness calibration, and foil alignment.
- High-definition production photo and video updates sent prior to final packaging sealing.
Quality Sign-Off, Global Freight & Aftersales Care
Your liaison stays permanently assigned. No disappearing representatives or finger-pointing after payment is completed.
- Final drop-tested export carton packing with moisture-barrier silica pouches and reinforced corners.
- Flexible Incoterm fulfillment: EXW factory pickup, FOB seaport/airport, or DDP (Delivered Duty Paid) door-to-door.
- Full customs dossiers dispatched: commercial invoice, packing list, air waybill, and authenticated MSDS/REACH reports.
- Permanent post-delivery ownership: 14-day formal receipt window with zero-runaround warranty replacements.
Choose Your Preferred International Trade Term
Whether you require full door-to-door customs clearance or work with a designated freight consolidator, we accommodate all international trade protocols.
| Trade Term (Incoterm) | Best Suited Customer Profile | UBLASH Factory Responsibility | Buyer / Importer Responsibility |
|---|---|---|---|
| DDP (Delivered Duty Paid) | DTC Brands, Salons & Wholesalers wanting zero customs hassle | UBLASH handles complete international air/sea freight, import tariffs, and local courier delivery | Receive pallets/boxes directly at your salon, studio, or warehouse doorstep |
| FOB (Free on Board) | Established beauty distributors with existing forwarder contracts | UBLASH covers factory manufacturing, export customs clearance, and delivery to designated port/airport | Buyer manages main international ocean/air freight and destination import tariffs |
| EXW (Ex Works Factory) | Global sourcing agents and freight consolidators in China | Goods made available packaged at our cleanroom factory dock | Buyer collects cargo from workshop and coordinates full logistics chain |
Initiate Stage 1: 30-Minute Project Evaluation
Share your desired lash categories, custom packaging concepts, or target shipping destination below. Your designated senior account executive will respond with tailored options within 30 minutes.